Hosted Solutions

Coventry Telecom | 3CX Partner & hosted voip in coventry

3CX is a software based PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones, SIP trunks and VoIP Gateways to provide a full PBX solution – without the inflated cost and management headaches of an ‘old style’ PBX. Used by more than 30,000 companies globally, 3CX has been recognized for its innovation and cutting-edge technology.


Installation and Management

Because 3CX can be either installed On-Premise or hosted in the cloud 3CX is a flexible solution that fits every business environment. 3CX delivers a feature rich solution at a fraction of the price.

  • No need for extensive telecom knowledge or training
  • Open Standards – Vendor independent
  • Central Control from the 3CX Management Console
  • Choose from popular IP Phones, VoIP Gateways, SIP Trunks

Take your Extension Anywhere

3CX includes clients for smartphones and Mac or Windows laptops that allow users to use their office extension from anywhere, seamlessly integrated as if they were in the office. Not only are all calls to the office free of charge, but employees can leverage one single number and make a professional impression.

  • Take your extension everywhere you go
  • All calls are free of charge – slash your mobile phone bills
  • Increase productivity – work from anywhere
  • One number – Don’t give out your personal mobile number

Halve your Telephone Bill and Increase Sales

With 3CX, companies can reduce their telephone costs by up to 80%, by leveraging SIP trunks, WebRTC, free calling to remote extensions and offices and reducing the number of fixed telephony lines. With the CRM integration, agents get a customer name rather than a number.

  • Save on call costs by lowering mobile & customer service number bills
  • Easily add and remove extensions – no per user license
  • Know who’s calling with CRM integration -increase customer satisfaction
  • Leverage existing hardware, wiring and low cost open standard hardware



Horizon

Horizon is a complete communications service for business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows administrators to easily manage their environment whilst enabling employees to maximise their productivity.

The service has a host of clever features with an emphasis on control and administration through the web which in turn takes the burden away from the IT team. Administrators can quickly configure the system according to the changing requirements of their organisation and employees can manage calls easily and effectively.

With minimal capital outlay required, a reliable and proven service plus a jargon free approach to telephony and communications, Horizon is suitable for any sized business wishing to improve their productivity and image.

The winning formula

Horizon combines handsets from a range of manufacturers, an easy-to-use web interface, Gamma's network resilience and service wrap, and the world's leading communications platform from Broadsoft.

Horizon

Key features and options

Horizon is available as a Standard or Premium service. Click here to view the matrix showing the features and options available with each.


Who is it aimed at?

Horizon is ideal for any sized business and is highly effective in organisations that have more than one site working together. The system is capable of serving hundreds of employees.


Download the Horizon Brochure

Please Contact Us for more information.

Website Designed by Willtech ICT Ltd | Email: design@itcoventry.co.uk
Panasonic Telephone Systems, NEC Telephone Systems & Samsung Telephone Systems coventry

Registered Office: 13 Lupton Avenue, Stivichall, Coventry, CV3 5BQ

Coventry Telecom is a Trading Name of Willtech ICT Ltd Ltd